Failsafe Heating Ltd places an emphasis on customer satisfaction and they ensure that they communicate with the customer each step of the way. Their process starts with a clear quotation and then continues with an estimated date of completion. Any changes to these scales are discussed with the customer beforehand and their knowledge can be called upon at any point in the process.
If customers want extra piece of mind from this company then they can opt into their contract cover on a yearly or monthly basis. This entitles them to free call outs and emergency repairs if needed. They can offer this on any boiler they fit and they work with many types, including Baxi and Worcester.